UNIVERSAL GATEWAY · AI & OPS
Operations that watch the traffic for you.
The gateway does not just move requests — it learns their shape. Anomaly detection, adaptive rate limiting, SLO tracking, and tracing turn raw multi-protocol traffic into signals your on-call team can act on.
Built-in operational intelligence.
Anomaly detection
Baselines are learned per route and per tenant. When error rates, latency, or call volume drift outside normal bounds, the gateway flags it and can alert before a threshold is formally breached.
Adaptive rate limiting
Static limits plus adaptive throttling that responds to upstream health and tenant behaviour — protecting backends from runaway agents without throttling well-behaved traffic.
SLOs & burn-rate alerts
Define availability and latency objectives per route. The gateway tracks error budgets and fires burn-rate alerts so you hear about a slow regression long before the budget is spent.
Distributed tracing (OTLP)
Spans are emitted over OTLP and stitched across protocols and upstreams, so a single agent task that fans out into tool calls and sub-agents is one trace, not ten disconnected logs.
RED metrics in Prometheus
Rate, Errors, and Duration for every route, exported in Prometheus format for the dashboards and alerting you already run.
Email & Slack notifications
Operational events — tripped circuit breakers, anomaly flags, quota breaches, SLO burn — delivered where your team already works.
Designed for agent traffic, not just API traffic.
Agent workloads are bursty and self-directed: one prompt can trigger a cascade of tool calls, retries, and hand-offs. Treating that like ordinary API traffic hides the failure modes that matter.
The gateway models agent traffic explicitly — correlating the calls that belong to a single task, attributing them to a tenant and a human owner, and surfacing the moment a loop or a runaway agent starts costing money or breaching policy.
See the operational surface in your own traffic.
The docs detail every metric, SLO definition, and exporter. For a guided look at anomaly detection and tracing against a representative workload, talk to our team.